Privacy Policy

At DavidSureBet, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when using our services:

Data Type	Examples	Purpose
Account Information	Name, email address, password	Account creation and authentication
Profile Information	Preferences, favorite sports, bookmakers	Personalized experience
Payment Information	Billing details, payment method	Processing subscriptions
Communication Data	Support tickets, feedback, inquiries	Customer support and service improvement

1.2 Information Collected Automatically

When you access DavidSureBet, we automatically collect certain information:

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, features used, time spent on site, click patterns
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Session data, preferences, analytics

1.3 Information from Third Parties

We may receive information from:

• Payment processors (transaction confirmations, payment status)
• Analytics providers (aggregated usage statistics)
• Social media platforms (if you choose to connect your account)

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Provision

• Create and manage your account
• Provide access to surebet, valuebet, and bet checker tools
• Process payments and manage subscriptions
• Deliver personalized odds and betting opportunities
• Send service-related notifications and updates

2.2 Service Improvement

• Analyze usage patterns to improve features and functionality
• Conduct research and development for new services
• Monitor and analyze trends, usage, and activities
• Optimize performance and user experience

2.3 Communication

• Respond to your inquiries and support requests
• Send administrative information, such as changes to terms or policies
• Provide marketing communications (with your consent)
• Send notifications about account activity

2.4 Security and Compliance

• Detect, prevent, and address fraud, security issues, or technical problems
• Enforce our Terms of Service
• Comply with legal obligations and protect legal rights
• Verify age and identity for regulatory compliance

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Contractual Necessity: Processing necessary to provide our services
• Legitimate Interests: Improving services, security, and business operations
• Consent: Marketing communications and optional features
• Legal Obligations: Compliance with applicable laws and regulations

4. How We Share Your Information

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our platform:

• Hosting Providers: Store and manage our data infrastructure
• Payment Processors: Handle billing and payment transactions
• Email Services: Send transactional and marketing emails
• Analytics Providers: Help us understand user behavior and improve services
• Customer Support Tools: Manage support tickets and communications

These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

4.2 Business Transfers

If DavidSureBet is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and provide you with choices regarding your data.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as:

• Complying with legal processes (subpoenas, court orders)
• Enforcing our Terms of Service
• Protecting the rights, property, or safety of DavidSureBet, users, or the public
• Investigating fraud or security issues

4.4 With Your Consent

We may share information for any other purpose with your explicit consent.

5. Cookies and Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files stored on your device that help us provide and improve our services. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted).

5.2 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly (authentication, security)
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how visitors interact with our site
• Advertising Cookies: Deliver relevant advertisements (if applicable)

5.3 Cookie Control

You can control and manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of our services. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block all cookies
• Delete cookies when you close your browser

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS
• Secure Storage: Personal data is stored on secure servers with restricted access
• Access Controls: Only authorized personnel have access to personal data
• Regular Audits: We conduct regular security assessments and updates
• Password Protection: Passwords are hashed and securely stored

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Active Accounts: Information is retained while your account is active
• After Account Deletion: Most data is deleted within 30 days, but some information may be retained for legal or business purposes
• Backup Systems: Data in backup systems may persist for up to 90 days
• Legal Requirements: Some data may be retained longer to comply with legal obligations

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

8.1 Access and Portability

• Request access to the personal information we hold about you
• Receive a copy of your data in a structured, machine-readable format
• Transfer your data to another service provider

8.2 Correction and Update

• Request correction of inaccurate or incomplete information
• Update your account information directly through your profile settings

8.3 Deletion and Erasure

• Request deletion of your personal data ("right to be forgotten")
• Delete your account directly through your profile settings
• Note: Some data may be retained for legal or business purposes as described above

8.4 Restriction and Objection

• Request restriction of processing of your personal data
• Object to processing based on legitimate interests
• Opt out of marketing communications at any time

8.5 Withdraw Consent

• Withdraw your consent at any time where processing is based on consent
• Withdrawal does not affect the lawfulness of processing before withdrawal

8.6 How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@davidsurebet.com. We will respond to your request within 30 days. You may also update many settings directly through your account dashboard.

9. Children's Privacy

DavidSureBet is not intended for individuals under the age of 18 (or the legal gambling age in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions recognizing equivalent data protection standards
• Other lawful transfer mechanisms as applicable

11. Third-Party Links

Our website may contain links to third-party websites, including bookmakers and partner sites. This Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Marketing Communications

12.1 Email Marketing

With your consent, we may send you promotional emails about:

• New features and updates
• Special offers and promotions
• Tips and strategies for using our tools
• Industry news and insights

12.2 Opt-Out

You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Updating your email preferences in your account settings
• Contacting us at support@davidsurebet.com

Note: Even if you opt out of marketing emails, we will still send you essential service-related communications, such as account notifications and security alerts.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

13.1 Right to Know

You have the right to request information about the categories and specific pieces of personal information we have collected about you in the past 12 months, including:

• Categories of personal information collected
• Categories of sources from which information was collected
• Business or commercial purpose for collecting information
• Categories of third parties with whom we share information

13.2 Right to Delete

You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.

13.3 Right to Opt-Out

You have the right to opt out of the "sale" of your personal information. We do not sell your personal information.

13.4 Non-Discrimination

We will not discriminate against you for exercising your CCPA rights. You will not receive discriminatory treatment for exercising your privacy rights.

13.5 Authorized Agent

You may designate an authorized agent to make requests on your behalf. The agent must provide proof of authorization.

14. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

14.1 Data Controller

DavidSureBet acts as the data controller for personal information processed through our services.

14.2 Your Rights

In addition to the rights listed in Section 8, you have the right to:

• Lodge a complaint with your local supervisory authority
• Request information about automated decision-making (if applicable)
• Receive clear information about how your data is processed

14.3 Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at dpo@davidsurebet.com.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email (if you have an account)
• Display a prominent notice on our website
• Request your consent if required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes constitutes acceptance of the updated policy.

16. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how to respond to DNT signals. At this time, DavidSureBet does not respond to DNT signals, but we limit tracking as described in this policy.

17. Data Breach Notification

In the event of a data breach that affects your personal information, we will:

• Notify affected users within 72 hours of discovering the breach (where required by law)
• Provide information about the nature of the breach
• Describe the steps we are taking to address the breach
• Offer recommendations for protecting your information
• Notify relevant supervisory authorities as required by law

18. Your Responsibilities

You also play a role in protecting your privacy:

• Keep Your Password Secure: Do not share your password with others
• Use Strong Authentication: Enable two-factor authentication if available
• Review Account Activity: Regularly check your account for unauthorized activity
• Log Out: Log out of your account when using shared devices
• Update Information: Keep your contact information current
• Be Cautious: Be wary of phishing attempts and suspicious communications

19. Anonymized and Aggregated Data

We may create anonymized or aggregated data from personal information by removing identifiers. This data cannot reasonably be used to identify you and is not subject to this Privacy Policy. We may use anonymized data for:

• Research and analysis
• Improving our services
• Industry reports and benchmarking
• Marketing and business purposes

20. Automated Decision-Making

We may use automated systems to analyze user behavior and provide personalized recommendations (such as suggested bets or odds). However, we do not make solely automated decisions that significantly affect you without human intervention. You have the right to request human review of any automated decision.